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Consumer Protection

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  • Agencies / Organizations
    • Wisconsin
    • National
      • Better Business Bureau
        • Consumer Education
          Auto, Charity, Computer/Internet, Family, Finance/Credit, Health, Home, Products, Scams, Travel
      • Consumer Financial Protection Bureau
        Information for mortgage and credit card debt issues, plus other consumer financial topics.
      • Consumer Product Safety Commission
        Report an unsafe product, view recall information & publications on product safety, and more.  Information for the consumer & the manufacturer.
      • Consumer Protection Resources
      • Federal Trade Commission: Consumer Information
        Numerous publications offering advice on avoiding scams & rip-offs as well as tips on other consumer topics. Topics include automobiles, credit, diet/health/fitness, home ownership, investments, products & services, employment scams and more.
      • Consumer Sentinel, Military
        "Project of the Federal Trade Commission and the Department of Defense to identify and target consumer protection issues that affect members of the United States Armed Forces and their families." Complaints entered to the site are accessible to over 550 law enforcement agencies; your complaints will help target law enforcement actions against companies or individuals

  • Complaints
  • Directories
    • Corporate Consumer Contacts (Federal Citizen Information Center)
      Company contact information including toll-free numbers, mail addresses and website addresses.
    • Gethuman
      Find out how to bypass the automated phone systems of many consumer-related companies. Find "secret" phone numbers and codes to directly connect to a human being when calling a company for customer service.
  • Fraud
    • National Fraud Information Center
      Report suspected fraud by using online complaint form or 1-800 number. Find information on telemarketing, Internet and elder fraud; scams against businesses and counterfeit drugs.

  • Guide to Consumer Law (American Bar Association)
    Includes: contract law; special contract terms; advertising & your rights; buying by mail, phone, and online; residential leases; warranties; automobile sales, leases & repairs; consumer credit; buying & selling a home; insurance; contracts in context; consumer rights in the computer age; breach of contract & remedies.
  • Recalls / Product Safety
  • Right to Cancel
    • Right to Cancel (WI State Law Library)
      Provides links to resources and laws about Wisconsin's three day right to cancel.
  • Statistics

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