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Consumer Protection

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  • Agencies / Organizations
    • Wisconsin
      • WI Dept. of Agriculture, Trade & Consumer Protection
        • Consumer Protection
          File a complaint & find Wisconsin's top consumer complaints. Learn about product alerts/recalls. Access factsheets on consumer-related issues including cars, charities, children's products & services, deceptive advertising & marketing, employment scams, funeral planning, get rich quick & pyramid schemes, housing, money, seniors, shopping, telecommunications and more.
        • Wisconsin Consumer Protection Laws
          Extensive guides to WI consumer law provides easy-to-understand information with references to applicable Wisconsin Statutes & Wisconsin Administrative Code. Topics include: advertising & sales claims, charity solicitations, consumer product safety, food safety & labeling, money-making schemes, motor vehicles, telecommunications & cable TV, unfair business practices, warranties, etc.
      • WI Dept. of Justice, Office of Consumer Protection
        Investigates & prosecutes violations of state consumer laws. Site provides information on various scams including pyramid schemes, wireless phone service, loan & credit schemes, telemarketing fraud and more"
      • Wisconsin Better Business Bureau

    • National
      • Better Business Bureau
      • Consumer Financial Protection Bureau
        Information for mortgage and credit card debt issues, plus other consumer financial topics.
      • Consumer Product Safety Commission
        Report an unsafe product, view recall information & publications on product safety, and more.  Information for the consumer & the manufacturer.
      • Consumers Union
        Independent, nonprofit testing & information organization serving consumers. Provides resources on health care, food safety, technology, etc.
        • Money Resources
          Index of financial topics points to Consumers Union reports, press releases and letters. Topics include: bank cards, credit reports, electronic money & banking, financial privacy, homeownership, identity theft, payday loans, predatory lending and more.
      • USA.gov Publications
        Answers to questions about the federal government and consumer issues.
        • Consumer Action Handbook
          General tips for before and after you buy a product. Tips on purchasing cars, selecting a school, looking for a job, housing, money & credit, investing, privacy, shopping at home, making travel arrangements, and selecting utility services. Directory of appropriate places to file a complaint or ask a question.
      • Federal Trade Commission: For the Consumer
        Numerous publications offering advice on avoiding scams & rip-offs as well as tips on other consumer topics. Topics include automobiles, credit, diet/health/fitness, home ownership, investments, products & services, employment scams and more.
      • Military Sentinel
        "Project of the Federal Trade Commission and the Department of Defense to identify and target consumer protection issues that affect members of the United States Armed Forces and their families." Complaints entered to the site are accessible to over 550 law enforcement agencies; your complaints will help target law enforcement actions against companies or individuals

  • Complaints
  • Directories
    • Corporate Consumer Contacts (Federal Citizen Information Center)
      Company contact information including toll-free numbers, mail addresses and website addresses.
    • Gethuman
      Find out how to bypass the automated phone systems of many consumer-related companies. Find "secret" phone numbers and codes to directly connect to a human being when calling a company for customer service.
  • Fraud
    • Consumer Fraud (Lawyers.com)
      Information about credit card theft, calling card concerns, car repair & leasing vehicles, and more. Learn about scams related to credit repair, employment & work-at-home, home repair, mail order, pay day loans, sweepstakes, travel, etc.
    • National Fraud Information Center
      Report suspected fraud by using online complaint form or 1-800 number. Find information on telemarketing, Internet and elder fraud; scams against businesses and counterfeit drugs.

  • LegalExplorer: Consumer Alert (State Bar of WI)
  • Purchasing Goods & Services (Nolo.com)

  • Recalls / Product Safety
    • Complaints
    • www.Recalls.gov
      One-stop-shop for recall information from the federal government including recalls of consumer products, motor vehicles, boats, food, medicine, cosmetics and environmental products.
    • Product Safety (Consumers Union)
      Index of product safety topics points to Consumers Union tips, reports, press releases and letters. Topics include:  automobiles, children's products and more.
  • Right to Cancel
    • Right to Cancel (WI State Law Library)
      Provides links to resources and laws about Wisconsin's three day right to cancel.
  • Statistics
  • Your Consumer Rights (Univ. of Wisconsin Law School, Consumer Law Litigation Clinic)
    Includes: automobiles, banks & credit unions, credit, credit cards, dating services, debt collection, health, mail orders, moving companies, phone service, prize solicitations, sales & advertising, utilities, etc.

The Law (Additional statutes, regulations & opinions may apply to your specific situation.)

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County Resources

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Last Updated: January 9, 2012 | Up to Top
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