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Consumer Protection

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  • Agencies / Organizations
    • Wisconsin
      • WI Dept. of Agriculture, Trade & Consumer Protection
        • Consumer Protection
          File a complaint & find Wisconsin's top consumer complaints. Learn about product alerts/recalls. Access factsheets on consumer-related issues including cars, charities, children's products & services, deceptive advertising & marketing, employment scams, funeral planning, get rich quick & pyramid schemes, housing, money, seniors, shopping, telecommunications and more.
        • Wisconsin Consumer Protection Laws
          Extensive guides to WI consumer law provides easy-to-understand information with references to applicable Wisconsin Statutes & Wisconsin Administrative Code. Topics include: advertising & sales claims, charity solicitations, consumer product safety, food safety & labeling, money-making schemes, motor vehicles, telecommunications & cable TV, unfair business practices, warranties, etc.
      • WI Dept. of Justice Consumer Protection & Antitrust Unit
        Investigates & prosecutes violations of state consumer laws. Site provides information on various scams including pyramid schemes, wireless phone service, loan & credit schemes, telemarketing fraud and more"
      • Wisconsin Better Business Bureau

    • National
      • Better Business Bureau
        • Consumer Education
          Auto, Charity, Computer/Internet, Family, Finance/Credit, Health, Home, Products, Scams, Travel
      • Consumer Financial Protection Bureau
        Information for mortgage and credit card debt issues, plus other consumer financial topics.
      • Consumer Product Safety Commission
        Report an unsafe product, view recall information & publications on product safety, and more.  Information for the consumer & the manufacturer.
      • Consumers Union
        Independent, nonprofit testing & information organization serving consumers. Provides resources on health care, food safety, technology, etc.
      • USA.gov Publications
        Answers to questions about the federal government and consumer issues.
        • Consumer Action Handbook
          General tips for before and after you buy a product. Tips on purchasing cars, selecting a school, looking for a job, housing, money & credit, investing, privacy, shopping at home, making travel arrangements, and selecting utility services. Directory of appropriate places to file a complaint or ask a question.
        • Consumer Protection Resources
      • Federal Trade Commission: Consumer Information
        Numerous publications offering advice on avoiding scams & rip-offs as well as tips on other consumer topics. Topics include automobiles, credit, diet/health/fitness, home ownership, investments, products & services, employment scams and more.
      • Consumer Sentinel, Military
        "Project of the Federal Trade Commission and the Department of Defense to identify and target consumer protection issues that affect members of the United States Armed Forces and their families." Complaints entered to the site are accessible to over 550 law enforcement agencies; your complaints will help target law enforcement actions against companies or individuals

  • Complaints
  • Directories
    • Corporate Consumer Contacts (Federal Citizen Information Center)
      Company contact information including toll-free numbers, mail addresses and website addresses.
    • Gethuman
      Find out how to bypass the automated phone systems of many consumer-related companies. Find "secret" phone numbers and codes to directly connect to a human being when calling a company for customer service.
  • Fraud
    • National Fraud Information Center
      Report suspected fraud by using online complaint form or 1-800 number. Find information on telemarketing, Internet and elder fraud; scams against businesses and counterfeit drugs.

  • Purchasing Goods & Services (Nolo.com)

  • Recalls / Product Safety
  • Right to Cancel
    • Right to Cancel (WI State Law Library)
      Provides links to resources and laws about Wisconsin's three day right to cancel.
  • Statistics

The Law (Additional statutes, regulations & opinions may apply to your specific situation.)

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